FAQs

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FAQs

What is Tamadori Collection?

Tamadori Collection is an online specialty cat shop featuring carefully selected products for cats and cat lovers alike. To learn more about us, please visit Our Story.

Are those your cats in the logo?

They sure are! Tama is our calico cat and Midori is our tuxedo cat. It was fun working with a local artist to come up with a design that would capture their personalities, patterns and colors. In addition to seeing our cats in the logo, they also act as kitty "meowdels" on various product descriptions throughout the store. See if you can catch them all!

How do you select your products?

One of the things we noticed when shopping for our cats at traditional pet stores was that the offerings tended to be pretty boring. We wanted to find products that had a lot of personality, were high-quality, unique, well-priced and fun. Our product selection is kept small on purpose to offer a curated selection of gifts for cats and cat lovers that meet our above standards.

Where do your products come from?

We work with a variety of manufacturers to offer the best gifts for cat and cat lovers around. To do this, we partner with manufacturers from both the US and abroad to custom make and/or deliver products that you will not likely have seen before. It may take you a little longer to get our products, but we promise the wait will be worth it!

What methods of payment do you accept?

We accept payment through PayPal, Google Pay and most major credit cards, including VISA, MasterCard, AMEX, and Discover.

When can I expect my order to arrive?

Each product in our catalog includes a shipping estimate in the product description, and ranges from 3-7 days, 1-2 weeks, and 2-4 weeks depending on the manufacturer. As a small family business working with manufacturers both in the US and abroad, it may take a little longer to get your product. To compensate for the wait, we offer free shipping on most orders! If you order multiple items, they will most likely arrive in separate packages to expedite shipping.

What is your shipping and return policy?

Please read more details in our Shipping and Returns page.

What countries do you ship to?

At this time our business is specialized for customers in the United States.

Do you have a storefront I can visit?

We do not have a physical location for visitors currently, but perhaps one day! Website operations of www.tamadoricollection.com are based out of Boston, MA.

Would you be interested in partnering on products, social media, or another business proposal?

We are open to hearing what you have in mind and seeing if there might be a good opportunity for us to work together. Please send an email to info@tamadoricollection.com with "Business Inquiry for Tamadori" in the subject line.

Still have a question?

We are eager to help! Please feel free to send us an email at info@tamadoricollection.com

Tamadori logo

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